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| Technical support from WebcastingTV is divided into the following sections. There are numerous choices and this site map of the Help/Support system will give you an overview of the pages. | ||
 Our
Production Management System (PMS) is built for each V-Button customer,
and reseller, to be able to check the status of their developing project. |
 Use
our testing and installation utilities to verify the proper operation of
your V-Button program. Here you can find the details of our V-Button
linking instructions also. |
|
 Find
what stage your V-Button program is at by entering your phone
number. You can track the progress of your production through our 6
stages. |
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 Our
V-Button resellers (directories, web developers, CMRs, and portals)
can check the status of all of the programs they have under development.
Password only. |
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| This
is the portal that all production personnel use to update the status of a
project during the production cycle. This is a password only
area. |
||
 Use
this utility to create a new project record. Once created, use the
next button to modify it. |
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 Through
the button, you can search for a specific record, then view
it, and then edit the record. This is the
button that all production personnel should use to update a
project. |
||
 Use
this utility to create a report show the status of all V-Buttons in the
process of production. There are a variety of methods to search and
organize the data. |
||
 Use
this link to send an email to technical support. You will receive a
return email within one working day. |
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| Use
this link to send an email to technical support. You will receive a
return email within one working day. |
||
 Find
out the solutions to some common difficulties. Most technical
problems are caused by simply mistakes rather than malfunctions. |
In Development | |
| Use
this link to send an email to technical support. You will receive a
return email within one working day. |
||
 We
give you a step by step guide to the easy way to install each of the
player software. The basic players are FREE, and we show you right
where to get them. |
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 Most
of the common problems have been discussed by previous users. Look
at some of their questions and answers. You will probably find the
answer to yours. |
 RealPlayer
installation and trouble shooting Frequently Asked Questions |
|
 Windows
Media Player installation and trouble shooting Frequently Asked Questions |
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 QuickTime
Player installation and trouble shooting Frequently Asked Questions |
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| Use
this link to send an email to technical support. You will receive a
return email within one working day. |
||
| Use
our testing and installation utilities to verify the proper operation of
your V-Button program. Here you can find the details of our V-Button
linking instructions also. |
||
| Use
this link to send an email to technical support. You will receive a
return email within one working day. |
||
| WebcastingTV also provides Technical Support over the phone. Contact our support personnel between 9 AM and 5 PM Pacific Time, Monday through Friday. Our toll free number is 1-866-V-BUTTON. | ||
Copyright 1998-2001 WebcastingTV, Inc.